Testimonials

Your personal comments are important to me. If you would like to submit your testimonial, please send me an e-mail with your full name and remarks to include on this page. I appreciate hearing from you.

Thank you.

 

As first time home buyers, Yelena was the perfect match as our family’s realtor. We had many questions and did not know what to expect at all. Yelena was patient, helpful and her availability to discuss every step of the way to finding our dream home surpassed our expectations!

We are extremely happy with her as our realtor and are now settling into our beautiful new home thanks to her hard work!

We strongly recommend Yelena as a realtor to anyone that wants to purchase a property!

Many thanks, Ksenia and Tim (and our cat Smokey)!

 

За время проживания в Канаде, а это почти 30 лет, мы несколько раз  в разные годы продавали и покупали дома. 

И я знаю не понаслышке , как трудно найти профессионального и порядочного риэлтора. 

   И вот в этом году, в трудное для нас всех время, остро встал вопрос о продаже большого дома и покупке дома поменьше.

На тот момент я так и не нашла агента по недвижимости, которому могла бы доверять. И я решила положиться на волю случая, и поискать  риэлтора в интернете. 

Небо мне послало Елену! Большую роль сыграли положительные отзывы клиентов, которые я теперь полностью разделяю! 

    Работа агента по недвижимости очень тяжелая и ответственная. От их профессионализма часто зависит вся последующая жизнь человека. Люди, которые хоть раз обращались к услугам агентов по недвижимости понимают что я имею ввиду.

    Нам повезло, потому что нам встретился именно такой агент. Елена в мягкой и тактичной форме может убедить в правильности ее советов. Елена обладает большим терпением, что помогало ей в доступной для нас форме, донести  все изменения на рынке недвижимости. На протяжении всего времени продажи дома, а потом и покупки нового, мы чувствовали ее поддержку! 

Елена глубоко порядочный , тактичный человек и высоко профессиональный опытный риэлтор!

Благодаря Елене, мы сейчас живем в доме нашей мечты. И это Елена настояла на том чтобы мы его посмотрели! 

Елена, мы Вам благодарны за Ваш труд и терпение! 

Мы желаем Вам крепкого здоровья, чтобы Вы могли многим людям помочь стать счастливыми обладателями жилья!

           С огромной благодарностью

                                   Виктория и Алекс

Dear Yelena, as first-time homebuyers, we had a lot of questions and concerns. You were incredibly patient and understanding and took the time to explain every detail. You were available whenever we needed you, and even went out of your way to show us all the houses we wanted to see no matter how far they were. You found us the perfect home within our budget. And even after the purchase, you responded to my questions and contacted the seller on our behalf. It was a smooth transaction, and we really appreciate your assistance! In our eyes you are highly recommended and the best real estate agent! 

Oleg, Tatiana and Alona Z.

As a first-time home buyers, we knew vaguely the acquisition process and did not know what to expect. Yelena walked us through the whole process smoothly, step by step, giving us useful directions and advice in any situation. We worked exactly as a team! We discussed in advance our needs, vision, and personal circumstances. Yelena acknowledged us with the real status of the market and the most recent updates, providing us with market information. Yelena carefully determined our preferences and we had all houses viewings well prepared, without losing time and effort. During the bidding process, Yelena guided us with experience, confidence, and expertise. We bought our home within a short term, during turbulence time for the residential and financial markets, thanks to the professionalism of Yelena!

If you want a stress free service from knowledgeable and honest realtor, we strongly recommend her service!

 Veselina & Krasen P.

We are so happy that we have cooperated with Yelena for selling our home in Kitchener this Spring. Yelena is a very experienced realtor and taught us a lot about the housing market and about the selling process. She gave us very reasonable and simple suggestions for how to prepare the house for selling. She also supported us very promptly with all the questions and answers during the process. We would definitely work with Yelena in the future if we ever need to buy or sell the house again.

- Andrei & Iryna, Kitchener

 

Glad to be Yelena`s client! When we started thinking of buying property in Toronto we were absolute novices in the real estate market. We were so worried and didn`t even know what to start from. And contacting Yelena was a really good start! She impressed us as a true professional and just a pleasant person to talk to. Yelena does her best to understand the needs and wishes of the client, provides her knowledge of the market, and suggests various options that might suit clients' needs.

Thanks to Yelena`s practical advice and highly professional approach, we felt confident during all stages of our purchase. She guided us from showings to closing the deal, explaining the details of the entire process. I am genuinely grateful to Yelena for her patience and warm personal attitude. I would definitely recommend Yelena as an excellent real estate professional, knowledgeable and trustworthy.

Thank you, Yelena! 

Vadim and Irina

 

We are so glad that we chose Elena for the sale of two of our apartments and purchase of our home.
Elena was our realtor and made our whole experience one that we felt well informed and in control of throughout.
She impressed us from the very beginning to end as perfectly guided us through the often stressful process of preparing our condo for selling, setting the price in a slow market, and dealing with the showings. Elena set us up with the right tools to search for homes and organized many viewings of properties that we were interested in, and finally we have found our lovely home.
Her communication with us was excellent, responsive, clear, and efficient.
In fact, we at times felt it was too good to be true, but it was all true.

We would highly recommend Elena to anyone looking to sell or buy, and if we were to do it again, we know who we would be certain to call!

                                                                                                         VLAD AND OLGA P.

 

Thank you Yelena for all you’ve done.   

This is an amazing deal and a perfect place for me. I know it took a lot work on your part.  I appreciate it. You’re amazing at what you do!! :)

PETER MARCHYK

Dear Yelena! We are very thankful to you with your help in buying out first condo! You helped to navigate through the uncharted seas of condo market! The deal went through smoothly and almost effortlessly. We valued your opinion and appreciated the respect you paid to our voices too We would highly recommend to any potential buyers or sellers to work with Yelena! We wish you Yelena, many happy, healthy years to live and keep your business running strong!

YURIY AND OLGA POLITOV

 

If you are looking for someone to solve your real estate problem - look no further, Yelena Palagnyuk is the one. I’ve been dealing with her for years now, first she found me a perfect place for rent; later, when I was ready to buy, she went above and beyond to accommodate all my unlimited “wants” within my very limited budget. Later that year she did it again - sold my condo townhouse IN ONE DAY OVER ASKING PRICE and assisted me in purchasing my new condo - we got it for LESS THEN ASKING PRICE! Her negotiation skills are something else! I never had to worry about anything, she took care of everything. Yelena has a special gift to find you exactly what you are looking for, she will go above and beyond to make sure you are happy - all that with a smile on her face. She is always on your side! Not to mention I refer all my friends to her. I will never need another real estate agent. Yelena is the best!

                                                                                                    ASIA NEBESNAIA

 

It was our pleasure to receive service from Yelena. My husband and I cannot thank her enough for her help in renting our condo in downtown Toronto and help us finding a house in Whitby. What can I say about Yelena? She is very professional, friendly, punctual and patient. She responded to my questions in minutes, sometime I received response so fast that I thought it was auto reply. I would highly recommend Yelena to anyone who is looking for a real estate professional. Yelena is very different from other agents, here is why. In last 18 years, we have sold 2 properties and bought 3 and we didn’t call same agents this time around, because they disappointed us in many levels. If I have to sell or buy again, I wouldn’t think twice about calling Yelena. 
Thank you once again Yelena. Please keep up the good work!
Jyoti and Russell

JYOTI NEWHOOK

 

Yelena assisted me with the purchase of my first property. With her personable and professional approach, combined with an extensive knowledge of the real estate market, Yelena skillfully guided me through my first purchase. I look forward to being in contact with Yelena for my future purchases, and have been recommending Yelena to my friends. Thank you!

PETER MARCZHUK

 

Working with Elena was a great experience. She did an excellent job crafting a sale strategy suited to the unique aspects of our home and got it sold when other agents could not. She was pleasant and timely in our interactions. Unlike other agents we have worked with, she was honest about the possibilities and price of our property and, as a result, was able to sell the house for a good price without wasting any time. Through-out the rather urgent and emotional process, she remained supportive and polite. Her services are undoubtedly of the highest quality and we recommend them to everyone. Thank you again for you fantastic work, Elena!
Natalia, Victor, Nikita
161 Avondale Ave sale and 39 Rue Jules Leger purchase

NATALIA BAYDAKOVA

 

Elena did a great job! She selected and gave us fabulous house's listings with respect of all our requirements,she also provided a calm presence as well as timely and continually sound advice. She took the time to get a sense of who we are and our dispositions. This was valuable in creating a comfort zone for us during the process of buying.
Words can’t express how thrilled we are about buying our new home.Elena made this process easy for us and we couldn’t have done it without Elena and all her hard work.Her knowledge of the market,immediate follow up, honesty, feedback, sensitivity and professionalism is top notch. Thank you so much.

VIRA POTYOUK

 

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ANATOLIY SERGIENKO

 

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2014-05-01

 

We met Elena when she did an Open House on one of her listings in Richmond Hill and ended up buying that house and also selling our Toronto condo using her services. Elena puts us first. She worked efficiently, identified our preferences and needs. She negotiated a great deal on our purchase and sold our condo over asking price. After closing of transactions I called Elena a few times with some real estate questions, she always answers my questions very professionally. Thank you for your great work. We will recommend Elena to all our friends and relatives, she is a pleasure to work with.

CHIH Y. SUN

 

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